Operations Outsourcing Services


The OpsSourcing platform is a fully integrated outsourcing solution that combines Fi-Tek’s best-in-class wealth management software with services from our highly experienced trust affiliate, First State Trust Company. The outsourcing solution provides you with a competitive edge by allowing you to focus on your growth and your clients’ goals.

OpsSourcing helps in reducing operating expenses by as much as 30%-50% while providing disaster recovery and business continuity. With stricter controls and accountability over trust and wealth management operations, OpsSourcing brings the best practices and oversight that are desired by our clients.

Value Proposition

  • Develop a long term strategic relationship and partner with clients in new product development to meet their unique objectives
  • Distributed Processing Model helps in retaining in-house information about your client and yet integrate with OpsSourcing flawlessly
  • Our processes are fully transparent and OpsSourcing technology allows you continuous access to your client information and how we service them
  • Relieves managers from the burden of operations by assuming responsibility for human resources management, technology updates and capital expenditures

Services Offered

  • Custody Security Processing
    • Domestic Custody
    • Global Custody
    • Mutual Fund Custody
    • Alternative Asset Custody
  • Security Processing
    • Trade Settlement for Depository Assets
    • Mutual Fund trade processing and settlement
    • Daily custody to trust reconciliation
    • Dividend and interest processing
    • Corporate action processing
    • Proxy processing
  • Trust Accounting Options
    • Single or Multi-Ledger Cash accounting
    • Daily accrual Reporting
    • Tax lot Accounting
    • Cost Basis Reporting
  • Client Reporting
    • Daily Account information
    • E-Statements
    • Printed and Mailed Statements
    • Tax and Compliance
    • Downloadable user-controlled custom reporting
  • Cash Management
    • Multiple cash sweep processes
    • Segregated process for non-registered sweep funds
  • Administration
    • Trust Account setup using Global WealthES™
    • Trust Account maintenance through Global WealthES™
    • Asset and code tables maintenance
    • Robust memo tickler system for administrators
  • Fee Processing Options
    • Multi-tiered breakpoint based fee structure
    • Multiple supported fee periods
    • Linking accounts for calculations
    • Revenue analysis for charged and invoiced fees
    • Automatic fee invoices generated using customized templates
  • Distribution Processing
    • Check processing and ACH transfers
    • Scheduled disbursements
    • Loan processing and amortization schedule
    • Tax calculations and filings
    • Reconciliation of outstanding checks